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For Medical & wellness
Every new-patient enquiry gets a same-day reply.
Practices, clinics and aesthetics businesses lose new-patient enquiries to whichever practice replies first — Nurturly answers immediately while your reception line is busy.
ME
New enquiryWhatsApp · New lead
AI replying
Hi, do you have any openings for a new patient consultation this week?
Hi! Yes, we're taking new patients. Is this for a specific concern, or a general consultation?Replied in 8 seconds
General consultation, just moved to the area
Booked — Thursday 10:00. We've sent you the new-patient form to fill in beforehand.
What it costs you today
A new-patient enquiry outside reception hours often just goes unanswered until the next working day.
Reception staff are busy with in-person patients when the phone/WhatsApp comes in.
Reminder no-shows cost a booked slot that could've gone to someone else.
Your week with Nurturly
New-patient enquiries answered and booked without pulling reception off the desk.
8 sec
Median first reply, any time of day
24/7
Including weekends and after hours
- 1Patient messages asking about availability
- 2Nurturly checks the reason for the visit and urgency
- 3A slot is offered from your real availability
- 4You get a morning brief of new bookings and anything needing your attention
Set up for medical & wellness
What we configure before day one
- Your consultation types and typical durations
- What counts as urgent enough for a same-day slot
- Never-promise rules — e.g. never give clinical advice, always defer to an in-person consult
- Where after-hours or emergency enquiries should be escalated
Photo: medical & wellness in action